Boyer & Ritter wins ClearlyRated 2023 Best Of Accounting Award for service excellence for a third consecutive year
Clients of winning firms are 70% as likely to be completely satisfied
CAMP HILL, PA – After receiving top survey scores, Boyer & Ritter won a ClearlyRated Best of Accounting® Award for superior service – marking the third consecutive time the accounting firm has received the honor.
ClearlyRated's Best of Accounting is the nation’s only service excellence award for the accounting industry that leverages third-party validated survey responses from accounting firm clients.
Almost 40 percent of Boyer & Ritter’s clients responded, giving the firm:
- Satisfaction scores of 9 or 10 out of 10 from 95.6% of their clients, significantly higher than the industry’s average of 50% in 2022.
- A Net Promoter® Score of 95.1%, significantly higher than the industry's average of 39% in 2022.
“Our team is deeply committed to delivering exceptional service,’’ said Boyer & Ritter CEO Robert J. Murphy, CPA, CVA/ABV. “This recognition from ClearlyRated, based on direct feedback from our clients, is both an honor and a testament to that commitment.”
Boyer & Ritter also received the honor in 2021 and 2022, with clients again giving the firm satisfaction scores of 9 or 10 out of 10.
“I am pleased to introduce the 2023 Best of Accounting winners alongside their validated service ratings on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “These firms have demonstrated a remarkable commitment to delivering amazing experiences despite another year of upheaval and macroeconomic uncertainty.”
Earlier this year, Boyer & Ritter was included as one of the “Top 100 Organizations” by Pennsylvania Business Central Magazine; named among Inside Public Accounting's top 300 firms nationally by revenue; and listed among Accounting Today’s Top Mid-Atlantic Accounting Firms for a seventh straight year.
About Boyer & Ritter LLC
For nearly a century, Boyer & Ritter has provided accounting, auditing, tax, and consulting services to businesses of varying sizes and industries throughout Pennsylvania and the continental United States. Boyer & Ritter has offices in Camp Hill, Carlisle, Chambersburg, and State College.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated's Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.