Client Experience: How to Supercharge the ROI from Your CX Initiative
Fina Salvo, Director of Marketing with Boyer & Ritter will participate in the BDO Alliance Panel Discussion on How to Supercharge the ROI from Your CX Initiative at the BDO Alliance Conference in Las Vegas, Nevada. The Alliance Panel discussion will be moderated by Michelle Stute, VP of Marketing, Clearly Rated.
Excellent service and great client experience (CX) have become a table stakes game for accounting firms. The firms that stand out are the ones that can provide credible proof of their service experience from clients. Fueled by participation from the audience, this session will provide you with the opportunity to hear from your peers and engage in discussions about successful client experience initiatives, differentiation, common pitfalls, and how to take action on client feedback.